SMS Lead Reactivation for UK Businesses
Revisit suitable enquiries already in your CRM with a measured SMS follow-up workflow. Check the contact list, approve the messages and give your team a clear view of replies.
Start with the contact list
- Check suitability Review why and when contacts enquired, their contact preferences and whether this campaign is appropriate for them.
- Respect exclusions Exclude customers or contacts who should not receive the campaign, and maintain opt-out and suppression records.
- Agree the message Use a relevant reminder of the original enquiry. Avoid treating every old record as permission to send a new campaign.
A workflow your team can manage
- Scheduled follow-up Set the timing, number of messages and stopping rules before starting a small pilot.
- Response triage Group replies for review, flag uncertain classifications and give a named colleague responsibility for follow-up.
- Visible outcomes Track replies, opt-outs, qualified conversations and booked appointments separately. A reply is not a sale.
When it may be useful
- Unresolved quote enquiries Service businesses with enquiries that stalled and remain relevant to the prospect.
- A defined sales handover Teams that can respond promptly when someone asks a question or wants to book.
- A measurable pilot Agree the eligible audience and success measures before expanding the campaign.
Frequently asked questions
- What response rates can I expect? There is no guaranteed response or conversion rate. Results depend on the contact list, timing, relevance of the offer and how your team follows up. A small pilot establishes a baseline.
- What does lead reactivation cost? LeadRevive uses a commission-only model: no upfront fee, retainer or monthly charge. You pay when a reactivated lead becomes a paying customer. The terms and definition of a qualifying conversion are agreed before a campaign. Results are not guaranteed.
- What happens when someone opts out? The workflow needs to record opt-outs, suppress further campaign messages and make that status visible to the team. These rules are agreed and tested before launch.
See the work behind the offer
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